Returns & Exchanges
At B.box, we want you to love every piece you wear, so we offer a seamless 30-day return policy for all unworn apparel in its original condition. If your new fashion find isn't quite right, we are here to help you find the perfect fit or provide a full refund.
Initiate Your Request
Log into our online portal with your order number and email address to select the items you wish to return or exchange.
Package Your Items
Place the unworn items with original tags attached into the original shipping box or a secure mailing bag.
Print and Attach Label
Download your prepaid shipping label from our portal, print it out, and securely affix it to the outside of your package.
Drop Off and Track
Hand your package to any authorized courier drop-off point and keep your receipt to track your return until it reaches our warehouse.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing